The fine print.

Player Code of Conduct

Version 1.0 · Agreed at registration

By registering and attending a Plymouth Kickabouts session, you agree to:

• Treat every other player as someone doing their best.
• Match the intensity to the confidence level of the person you're up against.
• Call your own fouls and accept when someone else calls one on you.
• Not take anything personally, it's not the Cup final.
• Leave the venue as you found it.
• No slide tackling on 3G sessions.
• No contact from behind on a player who is through on goal. This is a safety rule: any contact from behind on a player running clear on goal is an instant free kick or penalty to the attacking team. It protects players in their most exposed moment, when they cannot see or brace for the challenge. Sanctions for repeated or reckless fouls are covered by the conduct rules below.
• Shin pads mandatory for all players.
• Wear appropriate footwear for the surface. On 3G: studded boots or moulded studs only, no flat-soled trainers and no astroturf boots. On 2G: astroturf trainers and flat-soled trainers only, no studs. Non-marking soles in sports hall.
• Check the session details for surface-specific requirements.
• Pay for any sessions you book (see Refund Policy below).

What we don't tolerate

Racist, homophobic, transphobic, ableist, or sexist language. Bullying or shouting at less confident players. Deliberately hard tackles in no-contact sessions. Harassment of any kind, on or off the pitch.

First incident: a conversation. Second: a session ban. Third, or anything serious: permanent removal with refund of any paid sessions.

Full disciplinary procedure: see Everyone Plays CIC policies.

Refund Policy

Version 1.0 · Applies to all paid sessions

Plymouth Kickabouts runs on thin margins. Venue hire is paid whether you show up or not, so our refund policy balances player fairness with keeping the programme sustainable.

Exceptional circumstances

Contact us at [email protected] and we'll do our best to help.

How to cancel

Log in to your account and hit Cancel on the booking, or email [email protected] from the address on your account. Cancellations made through the site are timestamped, and that timestamp is what decides whether you're inside or outside the 24-hour window.

Reserve list (SOS spots)

If a session is full, you can join the reserve list at £0. When a spot opens, an alert goes out simultaneously to all players who have opted in for last-minute session notifications. The email links directly to that session. First to complete payment gets the spot. Standard refund policy applies from the moment you book.

Safeguarding summary

Summary · Full policy on everyoneplays.uk

Plymouth Kickabouts is a programme of Everyone Plays CIC Safeguarding is governed at CIC level to keep standards consistent across every programme we run.

The short version

• Our session leads hold current FA qualifications including Introduction to First Aid in Football (IFAiF), Safeguarding Children in Football, Player Welfare in Open Age Football, Safeguarding Adults, and FA Education Playmaker. Enhanced DBS checks for all pitchside staff will be processed via The FA Club Portal upon FA affiliation (currently in progress). All volunteers hold as a minimum an FA Education Playmaker qualification. Some staff additionally hold FA Level 1 coaching qualifications and above, mental health first aid, suicide awareness, Club Welfare Officer, and Safeguarding Adults training.
• A Medical Emergency Action Plan (MEAP) is in place for every venue we use.
• Under-18s must have guardian consent confirmed by email link before they can book.
• First-aid kit and trained first-aider at every session; serious incidents logged in the incident register.

Report a concern

Urgent child-protection issue: call the police or local authority first, then inform our CWO. For all other safeguarding concerns, email the Club Welfare Officer (CWO) at [email protected].

Plymouth LADO: 01752 306758 · Devon FA DSO: 01626 323566

Privacy Policy

Data controller: Everyone Plays CIC

We hold only what we need to run sessions safely: your name, contact details, date of birth, emergency contact, and any medical information you choose to disclose. We never sell data. You can request your record or its deletion at any time.

Full notice, retention periods, and your rights under UK GDPR are in the Privacy Policy.

Read the full Privacy Policy →

Payments, VAT & Direct Debit

Applies to memberships paid by Direct Debit

VAT

Everyone Plays CIC is not currently registered for VAT.

Direct Debit Guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits. If there are any changes to the amount, date or frequency of your Direct Debit, GoCardless will notify you in advance of your account being debited. If you request GoCardless to collect a payment, confirmation of the amount and date will be given to you at the time of the request. If an error is made in the payment of your Direct Debit, by GoCardless or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when GoCardless asks you to. You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.